Introduction on request
Louwman Care formulated the ambition to extend their customer service with concrete advise towards customer- and business clients. IOT data is generated by many of the Care products – for example wheelchairs, walkers, advanced beds. A Business model change, new Care services providers, IoT Care platform providers impacted the Care ecosystem and position in the market.
Louwman Care asked our support to advise on:
- different types of business-, revenue models and impact on the positioning in the Care ecosystem
- Care IoT proposition(s)
- functional and technical design of IoT platform
- build or buy strategy of IoT platform
- business case IoT services
- IoT4Care Roadmap
- data & analytics requirements for IoT propositions
- knowledge transfer on data legislation towards procurement for contract (re)negotiation purposes
Challenge
Care division had limited knowledge on data driven business models, limited insights in competition, innovation process capacity was limited and decision making process slow.
What we delivered
- presentation with advise on options of business models, revenue models and impact on market positioning
- competition map
- suggestions on Care propositions including data requirements and solutions
- IoT platform design – functional and technical
- Business case template for IoT4Care propositions
- Advise towards Procurement on data legislation and review of (partner) contracts
- IoT4Care roadmap
- Review of technical IoT services/solutions